Liferay to Provide U.S. Postal Service with Platform to Modernize Employee Experience
- January 31, 2022
LOS ANGELES, Calif., Jan. 31, 2022 (GLOBE NEWSWIRE) -- Liferay, Inc., which makes software that helps companies create digital experiences on web, mobile, and connected devices, today announced that the United States Postal Service is adopting...
Read MoreBoost.ai Recognized in the First Ever 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms
- January 31, 2022
Boost.ai, a leading conversational AI platform, announced it has been positioned as a Niche Player by Gartner in their 2022 Magic Quadrant for Enterprise Conversational AI Platforms. Boost.ai has been recognized in the first ever Magic Quadrant by...
Read MoreCloudSmartz Partners with LastMileXchange to Expand Automated CPQ for Global Connectivity in its Acumen360 Intelligent Digital CX Platform
- January 27, 2022
NEW YORK and LONDON, Jan. 27, 2022 /PRNewswire/ -- CloudSmartz and LastMileXchange (LMX) today announced a strategic partnership to help Communication Service Providers (CSPs) accelerate digital transformation (DX) and rapidly...
Read MoreBirdeye Chosen by Zoom as Customer Experience Platform for Customer Insights
- January 27, 2022
Birdeye, the #1 Customer Experience platform for enterprise businesses, today announced it was selected by Zoom Video Communications, Inc. for in-depth customer review insights. Birdeye allows Zoom to manage reviews at scale and unearth...
Read MoreHubSpot’s App Ecosystem Surpasses 1,000 Integrations, Demonstrating Investments in Platform Growth
- January 25, 2022
CAMBRIDGE, Mass., Jan. 25, 2022 /PRNewswire/ -- HubSpot, the customer relationship management (CRM) platform for scaling companies, announced today that its App Marketplace is now home to more than 1,000...
Read MoreTemenos Announces Infinity Digital for Salesforce to Combine Enhanced Customer Engagement With Industry Leading Banking Platform
- January 25, 2022
SAN FRANCISCO & GENEVA--(BUSINESS WIRE)--Temenos (SIX: TEMN), the banking software company, today announced the availability of Infinity Digital for Salesforce that brings together the worlds of CRM, assisted channels and digital channels onto...
Read MoreManoMano, Europe’s Largest DIY and Home Improvement Marketplace, Selects mParticle Customer Data Platform
- January 25, 2022
NEW YORK, Jan. 25, 2022 /PRNewswire/ -- mParticle, the largest independent Customer Data Platform, today announced that ManoMano, the leading European marketplace specialising in online DIY, home improvement and gardening, has chosen to...
Read MoreAlida Brings New Platform Capabilities in Winter 2022 Product Release
- January 25, 2022
TORONTO--(BUSINESS WIRE)--Alida, a visionary leader in CXM software, delivered its Winter 2022 Product Release, bringing new capabilities in customer experience (CX), employee experience (EX), product experience (PX), and brand experience (BX)....
Read MoreRedpoint Positioned as a Leader in Worldwide Customer Data Platforms for Front-Office Users in IDC MarketScape Report
- January 24, 2022
WELLESLEY, Mass.--(BUSINESS WIRE)--Redpoint Global Inc. has been positioned as a Leader in the IDC MarketScape: Worldwide Customer Data Platforms Focused on Front-Office Users 2021-2022 (December 2021, IDC US#47524621). The document evaluates...
Read MoreActifai Expands Its System-Wide Deployment of AI Customer Experience Platform in Canada
- January 20, 2022
WASHINGTON, Jan. 20, 2022 /PRNewswire/ -- Actifai, an AI software-as-a-service provider for cable and telecom companies, has expanded its partnership with Cogeco Connexion, the second-largest cable operator in Ontario and...
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Tealium Report: Customer Data Platforms Now Indispensable to Business
By Alex Gaw January 17, 2022
A new state-of-the-industry report reveals that customer data platforms (CDPs) have become an essential part of marketing portfolios, with demand for the technology growing because of changes to privacy laws and increased online activity fueled by...
Read MoreAlgolia Search and Discovery Platform Optimizes Walgreens’ Omnichannel Shopping
- January 13, 2022
SAN FRANCISCO--(BUSINESS WIRE)--Algolia, the leading API Platform for Search & Discovery, today announced its selection by Walgreens, an integrated pharmacy, healthcare and retail leader serving millions of customers and patients every day, to...
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