Qualtrics Releases Employee Experience Trends Report
By Sherril Hanson November 21, 2022
By According to the newly released 2023 Employee Experience Trends report published by Qualtrics, employees are craving stability and security in the face of challenging economic times. This need is at odds with employees reporting worsening work-life...
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EX Announcements from Betterworks, Qualtrics, Quantum Workplace, and Others
- By Sherril Hanson November 17, 2022
Altimetrik Launches Employee Engagement App Altimetrik has introduced a comprehensive employee engagement app that leverages usage-based personalization, AI, and gamification. The DEX app connects all enterprise systems and provides a more...
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EX-Related Research from Workhuman, Compucom, Lattice, Qualtrics, and Others
- By Sherril Hanson November 10, 2022
Compucom Survey Finds Connection Between Good IT and Good Hybrid EX A survey of remote and hybrid workers conducted by OnePoll on behalf of managed IT services provider Compucom has shown strong ties between employee engagement, productivity,...
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Focus Falls on Frontline Workers
- By Sherril Hanson November 10, 2022
The pandemic has had many repercussions on the still-maturing employee experience (EX) market. One result is the growing focus on supporting the deskless, frontline workers, many of whom still worked during shutdowns, or needed to pivot quickly to...
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Supporting Managers with EX Technology
- By Sherril Hanson November 4, 2022
The past few years have been turbulent ones for workers around the world, and with the current economic uncertainties more challenges will likely be faced. There has been a lot of discussion, rightly so, on trying to meet the varied needs and wants...
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EX-Related Product and Partnership Announcements from ADP, Achievers, Cogito, FirstUp, and Others
- By Sherril Hanson October 28, 2022
Recent EX announcements feature a lot of focus on frontline workers, with solutions for insights, coaching and rewards, and recognition. Additionally, ADP launched its entry into the voice of the employee (VoE) space, giving its human capital...
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Qualtrics’ New CrossXM Product Demonstrates Shift from Siloed Experience Data
- By Sherril Hanson October 27, 2022
A new product line from Qualtrics, CrossXM, will allow companies to see the influences that employee, customer, and brand experiences (BX) have on each other. These insights can be leveraged to act on the items that will provide the best business...
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US Retailers Hesitate to Hire More People for Busy Holiday Season
- By Alex Gaw October 26, 2022
By American retailers remain reluctant to hire more workers for the holidays during the busiest time of the year for stores in the face of deepening economic uncertainty, but the shortage in staffing can also be attributed to a growing lack of...
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WorkTango + Kazoo Rebrands and Offers Broad EX Platform
- By Sherril Hanson October 25, 2022
Six months after the Kazoo-WorkTango acquisition, the combined SaaS-based EX technology company has rebranded itself to WorkTango and has introduced a comprehensive EX platform. Dash Research recently chatted with Patrick Manzo, WorkTango’s...
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HR Technologies: Dissatisfaction and Need for Modernization
- By Sherril Hanson October 21, 2022
When scoping out the employee experience (EX) market for Dash Research’s recently published report, it was an interesting challenge to tease out the difference between HR tech and EX tech. Dash spoke to dozens of technology providers in the...
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EX-Related Research from Aceup, Qualtrics, and isolved
- By Sherril Hanson October 7, 2022
Aceup: Disconnect Between Leaders and Employees Aceup recently released research indicating a disconnect between executives’ views on leadership, career path, and collaboration versus employees’ opinion on those topics. More than 600 leaders...
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Genesys Launches Cloud AI Experience for Customer and Employee Journeys
- By Alex Gaw October 5, 2022
Genesys is introducing an artificial intelligence (AI)-driven experience solution to simplify how organizations can orchestrate and optimize customer and employee journeys. Called Genesys Cloud AI Experience, the solution is built with enhanced...
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