NOW PART OF THE FUTURUM GROUP

Learn More

The Customer Experience Market in 2022 Will Continue to Be Heavily Influenced by Labor Issues, Supply Chain Disruptions, and Health and Safety Concerns

As 2021 draws to a close, it is clear that the events and responses to the COVID-19 pandemic continue to significantly impact the customer experience (CX) market, according to a new webinar and companion white paper produced by Dash Research. While...

Read More

Latest Research

Employee Experience

Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies

Read More

CX in the Healthcare Industry

Patient Experience Management and Patient Engagement: Best Practices, Key Market Trends, Case Studies, and Market Forecasts

Read More

CX Market Forecasts

Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience

Read More

Customer Insights & Feedback

Market Drivers and Barriers, Key Industry Players, Market Sizing and Forecasts, and Case Studies

Read More