New Acquisitions for Interact, Edenred, Nextiva, and Capillary; Funding for Savio
By Alex Gaw May 1, 2023
Interact Software Acquires Sideways 6 to Boost Employee Engagement Intranet solution provider Interact Software is acquiring Sideways 6, the software company that harnesses employee ideas to help companies increase employee engagement. Financial...
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M&A News: Qualtrics, Momentive Are Acquired; Amelia Gets Funding; Keap Buys The Factory
- By Alex Gaw March 24, 2023
Silver Lake, CPP Investments Acquire Qualtrics for $12.5 Billion Qualtrics, the inventor of the experience management category in customer relations, is being acquired by global technology investment firm Silver Lake, in partnership with Canada...
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White House Requests More Than $500 Million for CX Initiatives
- By Alex Gaw March 17, 2023
The White House has submitted a budget proposal for fiscal year 2024 requesting more than $500 million in additional funding to hire personnel and support various CX programs across federal agencies. The proposal, which is in line with the...
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New Funding for Typeface, IrisCX, Bonusly, and Bright Software
- By Alex Gaw March 9, 2023
Typeface Surfaces with $65 Million in Funding Typeface, the San Francisco-based startup developing a generative AI application for enterprise content creation, emerged from stealth with an oversubscribed $65 million round in venture equity...
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New Funds Raised by Vitally, PalmHR, Ushur, ChangeEngine, and Gigged.AI
- By Alex Gaw March 6, 2023
Vitally Closes $30 Million Series B Round for Customer Success Platform Vitally, the New York City-based provider of a customer success platform (CSP), secured $30 million in Series B funding to accelerate product innovation for...
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M&A and Expansion News on Empyrean, Zoho, GoCo, Sendinblue, and GSoft
- By Alex Gaw February 27, 2023
Empyrean Acquires Enspire, and Launches New Integrated Solution Empyrean, the human resource technology and services company, has acquired communication and engagement platform Enspire. Based in Houston, Texas, Empyrean is best known for...
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Surprise: Enterprise Execs Plan to Increase Digital CX Investments This Year
By Keith Kirkpatrick February 21, 2023
A new enterprise CX survey from TELUS International indicates that many executives are planning to increase CX budgets in 2023.
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New Funding for Workday Ventures, Ushur, OneSignal, and Cleary
- By Alex Gaw February 14, 2023
New CX-related venture fund, startup investment, and acquisition news from several key players in the CX/EX technology ecosystem.
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New Funding for Beaconstac, Akia, and Inbenta
- By Alex Gaw February 1, 2023
New CX sector acquisitions and funding news: Beaconstac, Akia, Inbenta, Capacity, Textel, PartnerHero, and SupportOps.
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Microsoft Invests in HR Software Company Darwinbox
By Sherril Hanson January 18, 2023
Microsoft continues to show strong interest in the employee experience (EX) and HR tech space with a collaboration and financial investment in Darwinbox. In a blog post, Darwinbox reported that Microsoft has committed resources for product and...
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New Acquisitions by Publicis, Telus International, Alchemer, and Bridgepointe Technologies
- By Alex Gaw January 11, 2023
Publicis Groupe Acquires Marketing Technology Company Yieldify Publicis Groupe, the French multinational ad agency and public relations firm that is also one of the world’s largest marketing and communications companies by revenue, is...
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M&A: Airtel Buys Lemnisk Stake, Nosto Bags Findologic, GetResponse Closes Recostream Deal
- By Alex Gaw December 30, 2022
Airtel Acquires Lemnisk Stake in Plan to Build Largest CDP Bharti Airtel, a major telecommunications services provider from India, has acquired a strategic stake in fellow Indian company Lemnisk, a marketing automation firm, for a planned...
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