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CX acquisitions and funding news

New Funding for Beaconstac, Akia, and Inbenta

New CX sector acquisitions and funding news: Beaconstac, Akia, Inbenta, Capacity, Textel, PartnerHero, and SupportOps.

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Microsoft Invests in Darwinbox

Microsoft Invests in HR Software Company Darwinbox

Microsoft continues to show strong interest in the employee experience (EX) and HR tech space with a collaboration and financial investment in Darwinbox. In a blog post, Darwinbox reported that Microsoft has committed resources for product and...

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CX acquisitions and funding news

New Acquisitions by Publicis, Telus International, Alchemer, and Bridgepointe Technologies

Publicis Groupe Acquires Marketing Technology Company Yieldify Publicis Groupe, the French multinational ad agency and public relations firm that is also one of the world’s largest marketing and communications companies by revenue, is...

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CX acquisitions and funding news

M&A: Airtel Buys Lemnisk Stake, Nosto Bags Findologic, GetResponse Closes Recostream Deal

Airtel Acquires Lemnisk Stake in Plan to Build Largest CDP Bharti Airtel, a major telecommunications services provider from India, has acquired a strategic stake in fellow Indian company Lemnisk, a marketing automation firm, for a planned...

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CX acquisitions and funding news

New Funding for MessageGears, 15Five, Darwin CX, and Chattermill

MessageGears Receives $62 Million MessageGears, the provider of a customer engagement platform for consumer brands, recently completed a $62 million growth financing round led by Long Ridge Equity Partners, with participation...

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Twilio delisting from stock exchange

Twilio is Voluntarily Delisting from Long-Term Stock Exchange

Twilio, the San Francisco-based provider of a customer engagement platform, is voluntarily delisting its Class A common stock from the Long-Term Stock Exchange (LTSE), the company said in an announcement on December 9. Dual-listed on both the...

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CX acquisitions and funding news

Xref Buys Voice Project for Hire-to-Retire Solution; New Funding for CX Startups

HR Tech Firm Xref Acquires Employee Engagement Outfit Voice Project Sydney, Australia-based HR tech platform provider Xref has acquired fellow Australian and employee engagement technology company Voice Project in a move that will enable the...

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CX acquisitions and funding news

Goodera, Revuze, and Optiwise.ai Raise Fresh Capital; Hotjar Acquires PingPong

Goodera Raises $10 Million to Scale Employee Volunteering Mission Goodera, the provider of technology-based services aimed at enhancing corporate social responsibility programs, recently raised $10 million in Series A funding as part of the...

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CX acquisitions and funding news

Beekeeper and Alida Raise New Funds; Klaviyo Acquires Napkin.io

Swiss Firm Beekeeper Raises $50 Million Beekeeper, the Zurich, Switzerland-based provider of a frontline success system, reported raising $50 million in Series C funding, bringing the company’s total funding to date to more than $100 million....

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CX acquisitions and funding news

New Company Owners: Thoma Bravo, Sunstone Partners, Centre Lane Partners, and Emplifi

Thoma Bravo and Sunstone Partners Set to Acquire UserTesting for $1.3 Billion Software investment company Thoma Bravo and growth-oriented private equity firm Sunstone Partners will acquire UserTesting, a user experience (UX) insights company and...

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Customer experience acquisitions and funding news

10KC, Jasper, and Acoustic Obtain New Investment and Growth Funds

10KC Announces $56 Million Investment for New World of Work 10KC, the diversity-founded talent experience platform provider also known as Ten Thousand Coffees, recently received an investment of $56 million, its first institutional raise since...

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CX acquisitions and funding news

New Acquisitions by Granicus, ResultsCX, InteractiveTel, and Appier; Perch Raises New Funds

GovTech CX Firm Granicus Acquires Rock Solid Granicus, the provider of CX technologies and services for government, has acquired Rock Solid Technologies, the citizen engagement software solutions firm. Financial terms of the deal have not...

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Latest Research

Employee Experience

Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies

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CX in the Healthcare Industry

Patient Experience Management and Patient Engagement: Best Practices, Key Market Trends, Case Studies, and Market Forecasts

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CX Market Forecasts

Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience

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Customer Insights & Feedback

Market Drivers and Barriers, Key Industry Players, Market Sizing and Forecasts, and Case Studies

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