NOW PART OF THE FUTURUM GROUP

Learn More
CX mergers, acquisitions, and funding

M&A News on Airship, Heap, and Bond; New Funding for MoEngage and Lang.ai

Two acquisitions in this new M&A roundup are said to provide industry firsts. Company executives from Airship and Gummicube say the union of the two providers will create the first comprehensive, end-to-end mobile app experience management...

Read More
CX mergers, acquisitions, funding

M&A and Funding: Personio, CleverTap, Zoom, Salesforce, and Fulcrum

New acquisitions in this latest M&A roundup include three stateside buyouts and one involving two German-based providers in human capital management (HCM). There is also news on the funding front with the Florida-based creator of a customer...

Read More

M&A News: Concentrix, Disqo, AskNicely, All for One Group, and OpenWeb

In this latest M&A roundup, among the acquisitions that published financial details of their transactions were two that fetched hundred-million-dollar prices. The buyout by Concentrix of ServiceSource was the larger deal, passing the $130...

Read More
CX acquisitions

M&A News: StackCommerce, Kantar, and Gupshup are Among Buyers in April

Among the mergers and acquisitions that took place toward the end of April are the six buyouts highlighted in this roundup involving the areas of e-commerce, unified marketing measurement, conversational intelligence, sales enablement, webcasting,...

Read More
CX acquisitions and funding

M&A and Funding News from ActionIQ-InfoSum, Orion, Quinyx, and More

Three acquisition and partnership deals are highlighted in this M&A update, involving ActionIQ and InfoSum, Orion Advisor Solutions and Redtail Technology, and Quinyx and Concrete. On the funding front, the newsmakers are UserZoom, Thoma Bravo,...

Read More
CX mergers and funding

New in M&A: Mastercard and TTEC Complete Their Acquisitions; NICE and Deutsche Telekom Subsidiary Team Up

Among the recent clutch of M&A deals are the three transactions highlighted below, including the acquisitions process finally concluding for two companies: in the first case for Mastercard, which had set out to acquire personalization provider...

Read More
CX acquisitions and funding

M&A and Funding for Cyara, SaaS Group, Gupshup, Netcore Cloud, and Caplena

In this M&A and funding roundup: Cyara acquires Botium; SaaS Group purchases Pipeline CRM; Gupshup Buys Active.Ai; Netcore Cloud acquires majority stake in Unbxd; and Caplena flourishes with seven-figure seed money. Cyara Closes Acquisition...

Read More
acquisitions and investment

M&A and Funding: Leapsome, Level AI, Alliants, AmplifAI, and Optimove

In this roundup, Leapsome and Level AI lead a group of four CX-oriented providers in raising fresh capital, together bringing in a total of $80 million in funding rounds; Alliants and AmplifAI are the two other recent recipients of new investments....

Read More
CX funding and acquisitions

Funding and M&A: Emplifi, Birdeye, inFeedo, Affogata, and Dixa

CX funding activity rises to the forefront in this roundup with the achievement of fresh capital infusion or new equity investment for Ohio-based Emplifi, Birdeye from California, inFeedo in New York City, and Israel-based provider Affogata. The...

Read More
CX mergers and funding

M&A and Funding: Havas, System1, Sendinblue, Omnicom, Upflowy, and Tattle

In this roundup, two French firms and an Australian startup are among the latest newsmakers in M&A and new funding activity. The French giant Havas Group—among the world’s largest advertising and communications organizations, employing...

Read More
CX mergers and funding

M&A Update on Zendesk, CallTower, Verisk, and Salesforce; Funding for Bloomreach

In mergers-and-acquisitions news, Zendesk terminates a controversial bid to acquire Momentive, while CallTower, Verisk, and Salesforce announce new properties. On the funding front, Bloomreach gets another round of fresh capital. Details follow...

Read More
customer experience acquisitions and funding

M&A Update: Funding for AI-Related Tech and New Acquisitions

In this brief roundup, the big news consists of a case of fresh funding worth nearly half a billion dollars, juxtaposed alongside two flashy acquisitions—success, at last, in the first case for a celebrity buyer following a yearlong wait; and in...

Read More

Latest Research

Employee Experience

Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies

Read More

CX in the Healthcare Industry

Patient Experience Management and Patient Engagement: Best Practices, Key Market Trends, Case Studies, and Market Forecasts

Read More

CX Market Forecasts

Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience

Read More