NOW PART OF THE FUTURUM GROUP

Learn More
Customer experience acquisitions and funding

mParticle Buys Vidora; New Funding for Aisera and CleverTap

mParticle Acquires AI Startup Vidora mParticle, the New York City-based provider of a customer data platform (CDP) for product and customer lifecycles, has acquired Vidora, an artificial intelligence (AI) personalization platform provider for...

Read More
Employee experience funding round

15Five Raises $52 Million in Funding

15Five announced it has raised $52 million in Series C funding led by Quad Partners with additional funding from previous investors Next47, Origin Ventures, Edison Partners, Matrix Partners, Point Nine Capital, and New Ground Ventures. This...

Read More
Customer experience acquisitions and funding

M&A and New Funding for Prepaid Technologies, Invoca, qiibee, SturdyAI and InMoment

Two transactions in this roundup can lay claim to significant funding. Prepaid Technologies acquired Workstride on the heels of receiving $96 million in funding, and Invoca raised $83 million in an equity financing round. Also of interest is...

Read More
Employee experience Workvivo funding round

EX Platform Provider Workvivo Raises $22 Million in New Funding Round

Workvivo, the provider of an employee experience (EX) and communication platform designed to increase worker engagement on an emotional level and to centralize internal communications, has raised $22 million in new funding, tripling the company’s...

Read More
Customer experience mergers, acquisitions, and funding

M&A and Funding: Sitel Group, Webhelp, Enghouse, and LeadSquared

Two large mergers and acquisitions are profiled in this roundup. In the first, US-based Sitel Group is moving to merge with Majorel, located in tiny but affluent Luxembourg in Western Europe. When completed, the merger will result in a colossus...

Read More

M&A and Funding News on HqO, ServiceNow, Gupshup, Pega, and Immuta

Four mergers and acquisitions (M&A) stories and one on funding make up this new roundup. Regardless of the nature of the acquisition or funding taking place, however, the focal point of activity, as it turns out, remains the same: people. Two...

Read More
CX mergers, acquisitions, and funding

M&A News on Airship, Heap, and Bond; New Funding for MoEngage and Lang.ai

Two acquisitions in this new M&A roundup are said to provide industry firsts. Company executives from Airship and Gummicube say the union of the two providers will create the first comprehensive, end-to-end mobile app experience management...

Read More
CX mergers, acquisitions, funding

M&A and Funding: Personio, CleverTap, Zoom, Salesforce, and Fulcrum

New acquisitions in this latest M&A roundup include three stateside buyouts and one involving two German-based providers in human capital management (HCM). There is also news on the funding front with the Florida-based creator of a customer...

Read More
CX acquisitions and funding

M&A and Funding News from ActionIQ-InfoSum, Orion, Quinyx, and More

Three acquisition and partnership deals are highlighted in this M&A update, involving ActionIQ and InfoSum, Orion Advisor Solutions and Redtail Technology, and Quinyx and Concrete. On the funding front, the newsmakers are UserZoom, Thoma Bravo,...

Read More
CX acquisitions and funding

M&A and Funding for Cyara, SaaS Group, Gupshup, Netcore Cloud, and Caplena

In this M&A and funding roundup: Cyara acquires Botium; SaaS Group purchases Pipeline CRM; Gupshup Buys Active.Ai; Netcore Cloud acquires majority stake in Unbxd; and Caplena flourishes with seven-figure seed money. Cyara Closes Acquisition...

Read More
acquisitions and investment

M&A and Funding: Leapsome, Level AI, Alliants, AmplifAI, and Optimove

In this roundup, Leapsome and Level AI lead a group of four CX-oriented providers in raising fresh capital, together bringing in a total of $80 million in funding rounds; Alliants and AmplifAI are the two other recent recipients of new investments....

Read More
CX funding and acquisitions

Funding and M&A: Emplifi, Birdeye, inFeedo, Affogata, and Dixa

CX funding activity rises to the forefront in this roundup with the achievement of fresh capital infusion or new equity investment for Ohio-based Emplifi, Birdeye from California, inFeedo in New York City, and Israel-based provider Affogata. The...

Read More

Latest Research

Employee Experience

Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies

Read More

CX in the Healthcare Industry

Patient Experience Management and Patient Engagement: Best Practices, Key Market Trends, Case Studies, and Market Forecasts

Read More

CX Market Forecasts

Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience

Read More