Act-On Software Works With Zendesk to Provide Seamless Marketing Automation to Zendesk Sell
- September 21, 2021
Portland, OR — September 21, 2021 — Act-On Software, the leading growth marketing automation platform, today announced a new, native CRM integration that will provide Zendesk Sell users with access to Act-On’s...
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Intuit to Acquire Mailchimp
By Alex Gaw September 15, 2021
Intuit, the maker of financial software, is acquiring customer engagement and email marketing services provider Mailchimp in a strategic move aimed at making the combined entity a global technology platform driven by artificial intelligence (AI),...
Read MoreUnifonic has closed a $125M Series B round
- September 15, 2021
RIYADH, Saudi Arabia, 15 September 2021 unifonic, the Riyadh headquartered customer engagement platform, today announces its $125M Series B funding round, led by SoftBank Vision Fund 2 and Sanabil Investments. Unifonic’s solutions...
Read MoreCured Raises $10M Series A; Launches Next Generation Healthcare Digital Marketing & CRM Solutions
- September 15, 2021
BOULDER, CO, September 15, 2021 — Cured, a healthcare digital marketing and customer relationship management (CRM) platform, today announced it has closed an oversubscribed $10 million Series A funding round. The round was led by DNA...
Read MoreNextiva Raises $200M from Goldman Sachs Asset Management at a $2.7B Valuation to Fuel Growth of Connected Communications
- September 14, 2021
SCOTTSDALE, Ariz., – September 14, 2021– Nextiva (www.nextiva.com), the Connected Communications company, today announced it has raised $200M, in its first external funding round, from Goldman Sachs Asset Management (“Goldman Sachs”) at a...
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Report: AI Is Key for Retailers to Personalize CX at Scale, but Adoption Is Still Negligible
- By Alex Gaw September 8, 2021
A new report from global CX solutions provider Talkdesk identifies artificial intelligence (AI) as a key area of opportunity for retailers to elevate CX, but adoption of AI in contact centers remains low and is cause for concern. In its latest...
Read MoreDixa Names Devin Poole as Global Head of Market Research
- September 7, 2021
COPENHAGEN, Denmark, Sept. 7, 2021 /PRNewswire/ -- Dixa, a leading customer engagement platform that creates value for brands and customers in a conversational, friendly, and engaging way, today announced the addition of Devin Poole to its...
Read MoreContentsquare acquires Hotjar to help all businesses build better digital experiences
- September 1, 2021
Wednesday, September 1, 2021 — Contentsquare, the global leader in digital experience analytics, today announces it is joining forces with Hotjar, the leading product experience insights platform in the SMB market. Together the companies now...
Read MoreBlueshift Announces Global Expansion
- August 24, 2021
SAN FRANCISCO, Aug. 24, 2021 /PRNewswire/ -- Blueshift, the leading AI-Powered Customer Data Platform, today announced the expansion of its SmartHub Customer Data Platform (CDP) in Europe and Asia Pacific (APAC)...
Read MoreBalto Raises $37.5M; Pushes to Close Execution Gap for Contact Centers
- August 19, 2021
ST. LOUIS - Balto, the #1 Real-Time Guidance Platform for contact centers, has announced the completion of a $37.5 million Series B funding round. The funding is led by Stripes and joined by RingCentral Ventures. Existing...
Read MorePendo Surpasses $100 Million in ARR in Another Record-Breaking Quarter for Bookings
- August 18, 2021
RALEIGH, NC—AUGUST 18, 2021—Pendo, a startup that provides software that makes software better, today announced highlights from its second quarter, which ended July 31, 2021. Notable milestones include another record quarter for bookings and...
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Microsoft Acquires Suplari, an AI-Automated Spend and Procurement Startup
- By Alex Gaw August 18, 2021
In its latest string of technology-focused acquisitions, Microsoft has acquired Seattle, Washington-based Suplari, the provider of a cloud-based spend management solution powered by artificial intelligence (AI) that helps companies optimize...
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