WeSpire Closes $13M Financing to Improve ESG Outcomes
- August 18, 2021
BOSTON–August 18th, 2021 – WeSpire, the leading employee experience solution for Environment, Social & Governance (ESG) initiatives, today announced it has raised a Series B round of funding led by Level Structured Capital, an...
Read MoreTalkdesk Valuation Triples to More Than $10 Billion, Appoints First Chief Financial Officer
- August 12, 2021
$230 million raised in recent funding pushes valuation beyond $10 billion, placing Talkdesk among the most highly valued private companies in the SaaS or enterprise software space. In total, Talkdesk has now raised $498 million.Addition of...
Read MoreFullStory Secures $100 Million Investment at $1.8 Billion Valuation to Accelerate Global Growth
- August 4, 2021
ATLANTA, Aug. 4, 2021 /PRNewswire/ -- FullStory, the leader in digital experience intelligence (DXI), today announced that it has secured $103 million in growth capital financing. The oversubscribed Series D round was led...
Read MoreTotal Economic Impact Study Finds Kustomer’s CX Platform Produces More than 400% ROI
- August 3, 2021
NEW YORK, Aug. 3, 2021 /PRNewswire/ -- Kustomer, an all-in-one, top-rated AI-powered CRM for modern customer experiences, today releases findings from Forrester's Total Economic Impact™ (TEI) study showing that organizations...
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CX Investment and M&A Activity in the News
By Alex Gaw August 2, 2021
The Medallia buyout on July 26 by private equity firm Thoma Bravo—discussed in a separate Dash Network article —was not the only big transaction in the CX world in recent weeks. On July 19, Zoom Video Communications announced it was...
Read MoreMoEngage Raises $32.5M for Its Customer Engagement Platform on the Back of Surging Growth Worldwide
- July 30, 2021
SAN FRANCISCO, July 30, 2021 /PRNewswire/ -- MoEngage, the leading Insights-led customer engagement platform, announced a fresh fundraise of $32.5M USD led by Multiples Alternate Asset Management, with participation from...
Read MoreDixa, the Next-Gen CX Platform, Raises $105M Series C to Transform Customer Service Worldwide
- July 28, 2021
COPENHAGEN, Denmark, July 28, 2021 /PRNewswire/ -- Founded as a customer service solution that evolved into a customer engagement platform, European company Dixa today announced a Series C funding round totaling $105M. The company is leading...
Read MorePendo Raises $150 Million to Help Companies Deliver Software that Meets Rising User Expectations
- July 27, 2021
RALEIGH, NC—JULY 27, 2021—Pendo, a platform that accelerates successful product adoption, today announced $150 million in funding to help companies bridge the gap between how users expect software to work and their experience actually using it....
Read MoreContentsquare Accelerates Machine and Deep Learning Capabilities with Acquisition of Leading AI company Upstride
- July 13, 2021
NEW YORK--(BUSINESS WIRE)--Contentsquare, the global leader in digital experience analytics, announces its acquisition of Upstride today, a Paris-based deep-tech company specialized in improving machine learning performance. Upstride’s highly...
Read MoreAmperity Closes $100 Million Series D, Valuing the Company at More Than $1 Billion
- July 13, 2021
SEATTLE, July 13, 2021 /PRNewswire/ -- Amperity, the leading customer data platform (CDP) for consumer brands, today announced it has raised $100 million in Series D financing, valuing the company at more than $1...
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