Clarabridge and Five9 Partner to Provide Industry-leading Conversation Intelligence for the Contact Center
- July 14, 2021
RESTON, Va., July 14, 2021 /PRNewswire/ -- Industry-leading provider of AI-powered text and speech analytics Clarabridge, Inc has joined Five9's ISV Partner Program, a leading provider of the intelligent cloud contact...
Read MoreCallMiner Announces Conversation Analytics Solution for Enterprise and Business Development Sales Teams
- July 14, 2021
WALTHAM, Mass.--(BUSINESS WIRE)--CallMiner, the leading provider of conversation analytics to drive business improvement, today announced the launch of Sales Conversation Analytics (SCA), a new solution within the CallMiner Eureka Platform. The...
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Bloomreach Customer and Data Experience Platform (CDXP) Now Available on Google Cloud Marketplace
- July 7, 2021
MOUNTAIN VIEW, CA, July 7, 2021 – Bloomreach, the leader in Commerce Experience™, today announced that Bloomreach Engagement, the company’s Customer Data and Experience Platform (CDXP), is now available on Google Cloud...
Read MoreVonage Contact Center for Salesforce Service Cloud Voice Now Available on Salesforce AppExchange
- June 28, 2021
HOLMDEL, N.J., June 28, 2021 /PRNewswire/ -- Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that it has launched Vonage Contact Center (VCC) for Service...
Read MoreMoEngage Research Reveals Global Consumers Want More Personalization from Brands
- June 17, 2021
SAN FRANCISCO, June 17, 2021 /PRNewswire/ - MoEngage, the insights-led customer engagement platform, today revealed the results of a global survey focused on consumers' expectations of how brands should use data to improve the...
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