Mass Consumer Dissatisfaction with Business in India, New Qualtrics Report Notes
By Alex Gaw December 17, 2021
A global trends report found near-universal dissatisfaction among consumers in India with their experience as customers this year, which could be exacting a substantial toll on business in the world’s second most populous country. The findings...
Read More
M&A: Airtel Buys Lemnisk Stake, Nosto Bags Findologic, GetResponse Closes Recostream Deal
- By Alex Gaw December 30, 2022
Airtel Acquires Lemnisk Stake in Plan to Build Largest CDP Bharti Airtel, a major telecommunications services provider from India, has acquired a strategic stake in fellow Indian company Lemnisk, a marketing automation firm, for a planned...
Read More
New Research from Qualtrics, Treasure Data, OvationCXM, Bazaarvoice, and Salesforce
- By Alex Gaw November 14, 2022
Three Consumer Trends That Will Shape 2023 An empathetic interaction with a brand is more important to consumers than a short wait time, experience management provider Qualtrics says in its new 2023 Global Consumer Report, identifying three big...
Read MoreCategories
News
Events
Research
Tags
News
- Artificial Intelligence
- Asia Pacific
- Automotive
- B2B
- Blockchain
- Branding
- Case Studies
- Cloud
- Communities
- Conferencing
- Contact Center
- Content Management
- COVID-19
- Customer Data & Analytics
- Customer Data Platforms
- Customer Engagement
- Customer Insights & Feedback
- Customer Journey Mapping
- Customer Relationship Management
- Customer Success
- Customer Wins
- CX Certification
- CX Innovators
- CX Management
- CX Strategy
- Cybersecurity
- Digital Transformation
- E-Commerce
- Earnings Reports
- Economy
- Education
- EMEA
- Empathy Mapping
- Employee Experience
- Executive Appointments
- Expansion
- Experience Design
- Experience Management
- Financial Services
- Food & Beverage
- Government
- Healthcare
- Insurance
- Investment
- IPO
- Latin America
- Logistics
- Manufacturing
- Market Forecasts
- Media & Entertainment
- Mergers & Acquisitions
- Metrics
- Middle East
- Mobile Apps
- Nonprofit
- Omnichannel
- Partnerships
- Personalization & Optimization
- Pricing
- Product Launches
- Public Policy
- Real Estate
- Regulation
- Research Reports
- Retail
- Social Media
- Sports
- Supply Chain
- Surveys
- Sustainability
- Telecommunications
- Transportation
- Travel & Hospitality
- Utilities
- Webinar
- White Paper
Research
Latest Research
Employee Experience
Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies
Read MoreCX in the Healthcare Industry
Patient Experience Management and Patient Engagement: Best Practices, Key Market Trends, Case Studies, and Market Forecasts
Read MoreCX Market Forecasts
Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience
Read More