4 Strategies to Build Employee Connection for Positive EX and Retention
By Sherril Hanson February 6, 2023
As organizations struggle to build employee engagement in a hybrid work environment, several best practices exist for improving sense of connection.
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Research on Diversity, Equity, and Inclusion Shows Room for Improvement
- By Sherril Hanson January 27, 2023
QuestionPro Workforce president Sanja Licina discusses key findings from the company's recent study on diversity, equity, and inclusion.
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Healthcare Workers Struggle With EX; Patient Experience Lags
- By Sherril Hanson January 25, 2023
Subpar healthcare employee experience (EX) is having a dampening effect on the quality of patient experience (PX), according to a new Qualtrics study.
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EX Update: Almaden, Confirm, Engagedly, Gympass, Medallia, and Nexthink
- By Sherril Hanson January 24, 2023
Almaden’s Collective IQ Platform Adds Virtual Concierge and Integrates with Microsoft Teams Almaden Inc. has updated its digital employee experience solution, Collective IQ.One of the new features is an integration with Microsoft Teams that...
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Microsoft Invests in HR Software Company Darwinbox
- By Sherril Hanson January 18, 2023
Microsoft continues to show strong interest in the employee experience (EX) and HR tech space with a collaboration and financial investment in Darwinbox. In a blog post, Darwinbox reported that Microsoft has committed resources for product and...
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Employee Communities Can Be Powerful CX and EX Tools
- By Sherril Hanson January 17, 2023
The aftermath of the pandemic has left many employees feeling disconnected from the companies they work for. With some employees being remote or hybrid, there is less opportunity for connection, belonging, and the impromptu social and collaborative...
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EX-Related Research from isolved, Reward Gateway, UKG, and WTW
- By Sherril Hanson January 13, 2023
isolved Survey Data Points to Job Security Concerns and Ongoing Recruiting and Retention Challenges isolved’s year-end survey, Pause, Pivot or Plan: HR Trends of 2023, shows that some of the pain points from last year, such as retention and...
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Employee Experience in 2023
- By Sherril Hanson January 9, 2023
The excitement that has grown around the idea of employee experience (EX), the technologies that support positive EX, and the initial stories of success were spurred by the massive shifts caused by the Covid-19 pandemic. These shifts have been...
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EX News from Gloat, Gympass, TaskHuman, Thrive Global, Quantum Workplace, and Workhuman
- By Sherril Hanson January 9, 2023
Gloat Adds Feedback Functionality to Platform Gloat has expanded its AI-Powered Talent Marketplace platform by adding My Team, a tool which enables managers to convey feedback to employees in real time. The feature allows managers and employees...
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Research from Qualtrics Shows Government Agencies Struggle with CX, EX Issues
- By Sherril Hanson December 20, 2022
Dr. Sydney Heimbrock, Chief Industry Advisor for Government, Qualtrics Qualtrics recently published the 2023 Government Experience Trends Report, which shows that government leaders are struggling to understand the gap between expectations and...
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Layoffs Are Taking a Toll on Employee Wellbeing
- By Sherril Hanson December 16, 2022
Another day, another set of research data pointing to the sub-optimal state of employee experience (EX). The Workforce Institute at UKG recently released data that said nearly half of employees worldwide (46%), including one-third of C-level...
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EX Research from Achievers, Aon, Mercer Marsh Benefits, REBA, Sage, and Workhuman
- By Sherril Hanson December 14, 2022
HR Leaders Look Toward Increasing Productivity as Recession Fear Looms A new report from Achievers Workforce Institute shows that HR leaders are worried about a coming recession, and increasing productivity tops their list of objectives. The...
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Employee Experience
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Patient Experience Management and Patient Engagement: Best Practices, Key Market Trends, Case Studies, and Market Forecasts
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Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience
Read MoreCustomer Insights & Feedback
Market Drivers and Barriers, Key Industry Players, Market Sizing and Forecasts, and Case Studies
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