empatiX Consulting Joins the Qualtrics Partner Network
- January 14, 2022
BOSTON, MA, UNITED STATES, January 14, 2022 /EINPresswire.com/ -- Today empatiX Consulting officially announces joining the Qualtrics Partner Network (QPN), making empatiX Consulting Services available to Qualtrics customers. Qualtrics, the...
Read More
Digital Agency LaneTerralever to Acquire Marketing Firm Convince & Convert
By Alex Gaw January 14, 2022
LaneTerralever, the digital marketing and branding agency, is acquiring content marketing firm Convince & Convert, with both joining forces to offer a comprehensive suite of CX services under a new umbrella collective to be called Experience...
Read More
Designing for the Ages: A Strategic Priority in the Older Adult PX
By Andrew Broderick January 14, 2022
By 2030, 20% of the US population will be 65 or older. Nearly three-quarters of older adults state a preference to stay in their homes and age in place, so technology that allows them to manage their health remotely will be critical to helping them...
Read MoreTeradata to Announce Fiscal Fourth Quarter and Full Year 2021 Financial Results
- January 13, 2022
SAN DIEGO--(BUSINESS WIRE)-- Teradata Corporation (NYSE: TDC) today announced that it will release its 2021 fiscal fourth quarter and full year financial results after the market closes on Monday, February 7, 2022. Teradata will host a...
Read MoreGBK Collective Partners With Qualtrics to Advise Customers on Analytics, Brand Experience
- January 13, 2022
NEW YORK--(BUSINESS WIRE)--GBK Collective, a leading marketing strategy, consumer behavior and analytics consultancy, today announced a partnership with Qualtrics, the leader and creator of the experience management (XM) category, to provide brand...
Read MoreFive9 Wins Brandon Hall Group Excellence in Technology Award for Best Advance in AI for Business Impact
- January 13, 2022
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that it has received a Brandon Hall Group Excellence in Technology Award in the Best Advance in AI for...
Read MoreReltio Appoints Steve Debenham as Chief Legal Officer
- January 13, 2022
REDWOOD CITY, Calif.--(BUSINESS WIRE)--Reltio, the first cloud-native, software-as-a-service (SaaS) data platform that accelerates data value for businesses, today announced the appointment of Steve Debenham as its Chief Legal Officer, effective...
Read MoreAlgolia Search and Discovery Platform Optimizes Walgreens’ Omnichannel Shopping
- January 13, 2022
SAN FRANCISCO--(BUSINESS WIRE)--Algolia, the leading API Platform for Search & Discovery, today announced its selection by Walgreens, an integrated pharmacy, healthcare and retail leader serving millions of customers and patients every day, to...
Read MoreMedallia Recognized as One of Best Companies for Women, Diversity, and Overall Culture
- January 13, 2022
SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced the company was recognized in all four categories of Comparably’s latest Annual Best Places to Work Awards. Medallia was...
Read MoreSprinklr Announces Leadership Changes and Board Appointment; Affirms Guidance for Q4 and Full Year FY 2022
- January 13, 2022
News Summary: Manish Sarin joins as CFO to position Sprinklr for the next chapter of scale, growth, and efficiency.Eileen Schloss joins the board of directors to further Sprinklr’s commitment to its culture and employees.Chris Lynch to support...
Read MoreBraze Continues Global Expansion with Presence in Canada and France
- January 13, 2022
NEW YORK--(BUSINESS WIRE)--Braze (NASDAQ:BRZE), the comprehensive customer engagement platform that powers interactions between consumers and brands they love, today announced it plans to expand its global footprint to include Toronto, Canada and...
Read MoreMerkle Releases Consumer Behaviors Report, Revealing Core Themes for Customer Engagement in 2022
- January 13, 2022
COLUMBIA, Md.--(BUSINESS WIRE)--Merkle (www.merkleinc.com), a leading technology-enabled, data-driven customer experience management (CXM) company, has released The Next Generation of Consumer Behaviors, a research report designed to help...
Read More
Latest Research
CX Market Ecosystem
150 Key Players and Industry Participants Providing Offerings in Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Insights & Feedback, and Employee Experience
Read MoreCX in the Travel & Hospitality Industry
Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Employee Experience, and Customer Insights & Feedback: Market Analysis and Forecasts
Read More
Upcoming Events
Educational Resources
