M&A and Funding: Personio, CleverTap, Zoom, Salesforce, and Fulcrum
By Alex Gaw May 30, 2022
New acquisitions in this latest M&A roundup include three stateside buyouts and one involving two German-based providers in human capital management (HCM). There is also news on the funding front with the Florida-based creator of a customer...
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Alchemer Boosted by Significant KKR Investment
By Sherril Hanson May 20, 2022
Alchemer announced an investment from KKR via KKR Ascendant, a new strategy within KKR’s Americas Private Equity platform that focuses on investing in middle market businesses. While financial terms of the deal were not disclosed, it is a...
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M&A News: Concentrix, Disqo, AskNicely, All for One Group, and OpenWeb
- By Alex Gaw May 18, 2022
In this latest M&A roundup, among the acquisitions that published financial details of their transactions were two that fetched hundred-million-dollar prices. The buyout by Concentrix of ServiceSource was the larger deal, passing the $130...
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M&A and Funding News from ActionIQ-InfoSum, Orion, Quinyx, and More
- By Alex Gaw April 27, 2022
Three acquisition and partnership deals are highlighted in this M&A update, involving ActionIQ and InfoSum, Orion Advisor Solutions and Redtail Technology, and Quinyx and Concrete. On the funding front, the newsmakers are UserZoom, Thoma Bravo,...
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New in M&A: Mastercard and TTEC Complete Their Acquisitions; NICE and Deutsche Telekom Subsidiary Team Up
- By Alex Gaw April 20, 2022
Among the recent clutch of M&A deals are the three transactions highlighted below, including the acquisitions process finally concluding for two companies: in the first case for Mastercard, which had set out to acquire personalization provider...
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M&A and Funding for Cyara, SaaS Group, Gupshup, Netcore Cloud, and Caplena
- By Alex Gaw April 12, 2022
In this M&A and funding roundup: Cyara acquires Botium; SaaS Group purchases Pipeline CRM; Gupshup Buys Active.Ai; Netcore Cloud acquires majority stake in Unbxd; and Caplena flourishes with seven-figure seed money. Cyara Closes Acquisition...
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M&A and Funding: Leapsome, Level AI, Alliants, AmplifAI, and Optimove
- By Alex Gaw April 4, 2022
In this roundup, Leapsome and Level AI lead a group of four CX-oriented providers in raising fresh capital, together bringing in a total of $80 million in funding rounds; Alliants and AmplifAI are the two other recent recipients of new investments....
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Funding and M&A: Emplifi, Birdeye, inFeedo, Affogata, and Dixa
- By Alex Gaw March 22, 2022
CX funding activity rises to the forefront in this roundup with the achievement of fresh capital infusion or new equity investment for Ohio-based Emplifi, Birdeye from California, inFeedo in New York City, and Israel-based provider Affogata. The...
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M&A and Funding: Havas, System1, Sendinblue, Omnicom, Upflowy, and Tattle
- By Alex Gaw March 14, 2022
In this roundup, two French firms and an Australian startup are among the latest newsmakers in M&A and new funding activity. The French giant Havas Group—among the world’s largest advertising and communications organizations, employing...
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Insider, Cross-Channel CX Platform Provider, Earns Unicorn Status
- By Alex Gaw March 11, 2022
Insider, the provider of a cross-channel CX platform based in Singapore, announced on March 7 that it had achieved unicorn status after obtaining $121 million in Series D funding. The company now carries a valuation of $1.2 billion. The funding...
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Concentrix to Double the Workforce at Concentrix Catalyst Division
- By Alex Gaw March 8, 2022
Concentrix, the California-based provider of CX services and technology, plans to double its workforce to 5,000 at Concentrix Catalyst, the company’s design and engineering division located in India. The plan is to hire 2,500 employees...
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M&A Update on Zendesk, CallTower, Verisk, and Salesforce; Funding for Bloomreach
- By Alex Gaw March 7, 2022
In mergers-and-acquisitions news, Zendesk terminates a controversial bid to acquire Momentive, while CallTower, Verisk, and Salesforce announce new properties. On the funding front, Bloomreach gets another round of fresh capital. Details follow...
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