NOW PART OF THE FUTURUM GROUP

Learn More

Deloitte and Salesforce join forces to boost jobs and diversity in technology

  • Share

8 February 2022: Deloitte and Salesforce have teamed up to develop a national talent development program to boost diversity in the technology industry and help close a growing skills gap.

The Digital Career Compass program will focus on reaching a diverse cross-section of the community, including Indigenous Australians, women returning to the workforce, and retired athletes, who will be provided with the training and technical skills to kick-start a career in technology.

Deloitte Lead Partner, Salesforce, Claire Gillies said: “In response to the growing technical skills gap in Australia we wanted to take a lead in being part of the solution. We have therefore developed a unique program, in partnership with one of our key alliance partners, Salesforce, to create a diverse development program that will give people the opportunity to learn new skills. Our focus will be on working with candidates who demonstrate the right aptitude and attitude, rather than on higher education qualifications, to reflect the rich diversity of our community.”

Participants will receive Salesforce technical and business skills training, access to Salesforce’s Trailhead Virtual Bootcamp program, mentoring from highly experienced professionals, career support and access to masterclasses.

At the end of the 12-week training period, participants will be connected with employers in the Salesforce ecosystem. IDC Research, commissioned by Salesforce, found that by 2026 Salesforce and its ecosystem of partners and customers will add over 104,000 new jobs in Australia.

The initiative will also contribute to Deloitte’s global commitment to impact 100 million futures by 2030.

Eligible participants can reach out to Fitted for WorkGoanna Solutions and Australian Athletes Alliance for further information on the program. The first intake commences in March and will graduate May 2022.

Tara Ridley, Vice-President Alliances and Channels at Salesforce ANZ said: “There is an urgent need to increase the number of skilled professionals in the technology industry and for the industry to better represent the diversity of the Australian community. Deloitte and the program’s NFP partners will help Australians from all backgrounds enter rewarding new careers.”

Elizabeth Trewhella, She Works Manager, Fitted for Work said: “This is a real opportunity to upskill women and provide them with the opportunity to re-enter the workforce. We’re proud to partner with Deloitte and Salesforce to bring this program to our community.”

Lisa Sarago, Chief Executive Officer, Goanna Solutions said: “As an Aboriginal-owned and operated organisation, we are focused on closing the digital gap by offering opportunities to equip our community with skills for the future, access to employment opportunities and networks. We celebrate the commitment by Deloitte, Salesforce and other organisations in the ecosystem to create a diverse workplace.”

Jacob Holmes, General Secretary, Australian Athletes Alliance said: “We’re pleased to be working with Deloitte and Salesforce on this program to provide the opportunity for elite athletes to learn valuable skills to assist them with a meaningful career beyond sport.”

Latest Research

Employee Experience

Employee Experience

Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies

CX in the Healthcare Industry

CX in the Healthcare Industry

Patient Experience Management and Patient Engagement: Best Practices, Key Market Trends, Case Studies, and Market Forecasts

CX Market Forecasts

Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience

Upcoming Events

Featured Articles

Verint product announcements

Announcements from Verint Engage 2023

Engage 2023, Verint’s event focused on The Art of Innovation, was the platform for several new product introductions. Openness, AI, and Automation were top themes. “It’s not about technology, but transforming technology into business…

Read More

5 Questions with Ellen Loeshelle, Qualtrics Director of Product Management, Intelligence Platform

I recently spoke with Ellen Loeshelle, Director of Product Management, Intelligence Platform, at Qualtrics to hear more about how Qualtrics already has been using AI, its plans for the future, and the need to keep focused on usability. Can you…

Read More
AI customer service

Despite a Rise in AI in CX, People Still Prefer to Interact with Humans

The News: Despite research illustrating that consumers have confidence in AI as a tool for transforming their customer experiences, research conducted by Savanta and unveiled at PegaWorld iNspire found that most people still prefer to interact…

Read More
CX surveys and research studies

New CX Research from Northridge, CX Live, Jitterbit, Telus International, and Airship

Northridge Group: Consumers Less Happy with Service than Businesses Think Featuring insights aimed at helping businesses to benchmark and improve their customer service, the report also notes that chatting with an agent…

Read More

Educational Resources

CX Technology Guide 2023

The second edition of The Futurum Group’s CX Technology Guide is a free resource and has been designed to serve Customer Experience practitioners around the world, providing them with a comprehensive overview and technology roadmap for the CX software and services landscape.

Read More

Your Secret Weapon for Customer Retention and Expansion

The CX Innovator Series Report is an invaluable free resource for Customer Experience leaders and professionals who oversee CX initiatives.

Read More

CX Innovator Series Report

The CX Innovator Series Report is an invaluable free resource for Customer Experience leaders and professionals who oversee CX initiatives.

Read More

Amdocs From the Show Floor: MWC 2023

In this edition of Dash Network From the Show Floor at Mobile World Congress 2023, Clint Wheelock is joined by Smadar Kirstein, Director of Product Marketing, Digital Experience at Amdocs for a conversation about key challenges and…

Read More