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Employee experience and sustainability

Supporting Environmental Causes and Sustainability Is a Key Part of EX

Employees and job seekers have a long, diverse, and growing list of attributes they want their current or future employer to have. The pandemic has resulted in many workers reviewing how closely an organization’s purposes and goals align...

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Employee experience for deskless workers

5 Questions with Sandra Moran, CMO, WorkForce Software

This month Dash Research was able to catch up with Sandra Moran, Chief Marketing Officer at WorkForce Software, a global provider of cloud-based workforce management solutions that can adapt to each organization’s needs to deliver positive...

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Candidate experience

Candidate Experience Is an Important Pre-Employee Experience

An employee’s journey with a company can be highly variable in terms of both duration and quality. In the past, it had been thought that an employee’s journey with a company started when they accepted a job offer and was onboarded. However, an...

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Microsoft Viva product enhancements

Microsoft Announces Major Viva Enhancements and Work Trend Research

In a twofold announcement, Microsoft released a newWork Trend Index Pulse report, “Hybrid Work Is Just Work. Are We Doing It Wrong?” and introduced several new functionalities, enhancements, and integrations for its Viva Employee...

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HR Technology Conference announcements

HR Tech Conference Yields a Variety of Announcements

In a press release prior to the event, the HR Technology Conference & Exposition stated there would be 80+ product launches announced. While there were announcements across many technology areas, a few segments in particular yielded a deluge of...

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People Paradox study

The CX World Grapples with a ‘People Paradox’ Issue

A new report by MIT Technology Review Insights points to a grim irony currently at work in the way CX employees are treated by business concerns in the post-pandemic era. A so-called “people paradox” is discernible when it comes to CX staff,...

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Employee wellbeing and employee experience

Focus on Wellbeing Is Core to Employee Experience

The massive shifts caused by the Covid-19 pandemic have been deeply felt across all industries and at every department level within B2C and B2B companies. The effect on the global workforce has been profound, with companies around the world...

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Employee experience research studies

New EX-Related Research from Achievers, Qualtrics, and Salesforce’s MuleSoft

New research shines a light on several employee experience (EX) areas, including solutions that can be leveraged to foster company culture as well as make an enterprise more attractive to talent. Data from the research points to many of the...

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Uncertainty in the workplace

Uncertainty Confronts the Workplace; Employees and HR Feel Pressure

As economic headwinds swirl through markets and industries, uncertainty hangs over the workplace today with employees continuing to quit while companies freeze hiring and rescind job offers, according to a new report from performance management...

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Digital employee experience product launches

New EX Products and Partnerships: Achievers, LumApps, Qualtrics, and Others

Achievers EX Platform Integrates with Zebra Mobile Devices Employee voice and recognition solution provider Achievers has integrated its Employee Experience Platform with Zebra Technologies’ mobile devices. The Achievers Employee Experience...

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Pisano Partners with Turkey’s Sodexo Avantaj to Fortify CX Initiatives

Pisano, the London-based all-in-one Experience Management platform provider, has been selected by Sodexo Avantaj in Turkey to bolster CX management with an eye to demonstrating and quantifying measurable results. Sodexo Avantaj is the Turkish...

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Travel and hospitality employee experience

Travel & Hospitality Still Struggling with Labor Gap

The World Travel & Tourism Council (WTTC) released data in July indicating that in the United States alone, there is a 7% shortfall in job vacancies. According to WTTC's data, an estimated 321,000 Travel & Tourism positions went unfilled in...

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Latest Reseach

Employee Experience

Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies

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CX in the Healthcare Industry

Patient Experience Management and Patient Engagement: Best Practices, Key Market Trends, Case Studies, and Market Forecasts

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CX Market Forecasts

Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience

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Customer Insights & Feedback

Market Drivers and Barriers, Key Industry Players, Market Sizing and Forecasts, and Case Studies

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