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LumApps, Nexthink, PlanSource, and Vantage Circle Announce New Features and Products

New Launches Focus on Digital EX, Communications, Knowledge Sharing, and Rewards

Employee experience product launches

LumApps Campaigns Introduced for Personalized Employee Communications

LumApps has launched LumApps Campaigns, which enables organizations to create highly segmented groups based on a variety of factors (e.g., employee roles, interests, behaviors, etc.) and to manage targeted campaigns based on the individual needs and preferences of each employee.

“Today’s employees have a heightened desire for personalization and authenticity. A one-size-fits-all approach to communication and campaigns is not enough to engage employees and foster communication and collaboration,” says Idriss Bentoumi, Chief Product Officer at LumApps. “With LumApps Campaigns, organizations can deliver precise messaging to a precise audience at the right place and time, fortifying each employee’s journey across critical key moments.”

Campaigns are coordinated communications that could be centered around a goal, idea, event, or concept and are sent along many points in an employee journey. LumApps Campaigns helps to support these communications in an efficient and personalized manner offering:

  • Advanced segmentation
  • Omnichannel broadcasts
  • Measurement and tracking
  • Data analytics
  • Campaign orchestration

Nexthink Launches Nexthink Infinity

Digital EX management solutions provider Nexthink, has introduced Nexthink Infinity, a cloud-based platform that brings visibility and analytics across any environment, allowing IT to be proactive and strongly support an always-on workplace for employees. The platform enables IT to diagnose any issue, automatically find the cause, and remediate millions of devices. This is done using machine learning and benchmarking.

Key features of the platform include:

  • High scalability
  • Artificial intelligence (AI)-driven diagnostics and analytics
  • Alerting
  • Advanced remediation and integration
  • Collaboration Experience: By combining application telemetry with advanced machine-learning analytics, IT administrators can quickly validate, isolate, and remediate on Apps like Teams and Zoom
  • Experience Central: Uses a patented “Moments of Experience” algorithm and digital experience scores to give visibility into employees’ digital journeys

“The last two years have been truly transformative for IT teams in the enterprise – balancing the acceleration of remote work with more complex applications to support, combined with rising expectations from employees to have high-quality workplace experiences everywhere,” says Pedro Bados, Co-Founder and Chief Executive Officer at Nexthink. “We are really excited to launch Nexthink’s Infinity, which we have been working on behind the scenes for years. Infinity is our future – mixing years of experience in digital experience with the most advanced technologies in ML, data processing, and visualization to provide digital workplace teams unparallel levels of visibility, diagnostic, and automation.”

PlanSource Enters Employee Engagement with The Source

Known for being a cloud-based benefits administration technology provider, PlanSource is edging into the EX space with the introduction of The Source.

The Source is focused on maximizing the values of a benefit package, as well as other important HR efforts, to drive better outcomes for employees and their families, supporting engagement beyond just the initial open enrollment period. The tool can be a mobile command center for HR to communicate with employees via push notifications, text messages and assigned tasks.

“I am thrilled to bring a groundbreaking product like The Source to the market. Our customers and partners have expressed the need for a solution to not only be able to help employees engage in their benefits but also be able to enroll in them, utilize them and ultimately increase the ROI on offering those benefits to their employees,” says Tom Signorello, Chief Executive Officer at PlanSource. “Benefits are just one piece of the puzzle, employees need access to everything happening in the workplace, and The Source will deliver that by allowing HR teams the ability to brand our offering, add company news, initiatives, and send push notifications to reach their employees where they are.”

Vantage Circle Announces a Partnership with BHyve and a New Product Feature

Vantage Circle, a provider of an AI-powered employee experience solution has announced a partnership with BHyve. BHyve offers a peer learning and real-time knowledge sharing platform. 

The partnership will ease the problem of employees not being able to find the right information when they need it via BHyve’s ability to bring collective intelligence together. For BHyve customers, Vantage Circle’s redemption offerings will be layered into BHyve’s gamification features. 

“The Vantage-BHyve partnership is a powerful combination that will lead to a step-change in the way organizations and employees interact: where employees share tacit knowledge for mutual growth and organizations empower employees with recognition and engagement solutions powered by innovative AI,” says Omkar Pandharkame, CEO and Co-Founder, BHyve. 

Vantage Circle also launched a new experiential rewards section in its platform called Experiences, which allows employees to book vacations, local tours, sightseeing, and activities.

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

She brings more than 20 years of experience in technology research and marketing; prior to her current role, she was a Research Analyst at Omdia, authoring market and ecosystem reports on Artificial Intelligence, Robotics, and User Interface technologies. Sherril was previously Manager of Market Research at Intrado Life and Safety, providing competitive analysis and intelligence, business development support, and analyst relations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

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