M&A News: Acquisitions by Ardian, Sprout Social, MessageGears, Thoma Bravo, and Invenna
By Alex Gaw February 6, 2023
CX mergers & acquisition news from Ardian, Sprout Social, MessageGears, Thoma Bravo, and Invenna shows the importance of combining capabilities.
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CX Innovators: Dan Barnhart, Transamerica
By Clint Wheelock February 2, 2023
Dan Barnhart, lead CX consultant at Transamerica Corporation, offers insights on strategic CX technologies and customer journey optimization.
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New Funding for Beaconstac, Akia, and Inbenta
- By Alex Gaw February 1, 2023
New CX sector acquisitions and funding news: Beaconstac, Akia, Inbenta, Capacity, Textel, PartnerHero, and SupportOps.
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CX Innovators: Andrew Clark, H&R Block
Andrew Clark, Head of Design for tax preparation provider H&R Block, offers insights on technology tools used to improve the company's CX.
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CX Innovators: Deba Sahoo, Fidelity Investments
Deba Sahoo is senior vice president and head of product at Fidelity Investments, the financial services corporation based in Boston that is among the largest asset managers in the world, with products and services in investment management,...
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New Acquisitions by Publicis, Telus International, Alchemer, and Bridgepointe Technologies
- By Alex Gaw January 11, 2023
Publicis Groupe Acquires Marketing Technology Company Yieldify Publicis Groupe, the French multinational ad agency and public relations firm that is also one of the world’s largest marketing and communications companies by revenue, is...
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M&A: Airtel Buys Lemnisk Stake, Nosto Bags Findologic, GetResponse Closes Recostream Deal
- By Alex Gaw December 30, 2022
Airtel Acquires Lemnisk Stake in Plan to Build Largest CDP Bharti Airtel, a major telecommunications services provider from India, has acquired a strategic stake in fellow Indian company Lemnisk, a marketing automation firm, for a planned...
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New Funding for MessageGears, 15Five, Darwin CX, and Chattermill
- By Alex Gaw December 20, 2022
MessageGears Receives $62 Million MessageGears, the provider of a customer engagement platform for consumer brands, recently completed a $62 million growth financing round led by Long Ridge Equity Partners, with participation...
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Twilio is Voluntarily Delisting from Long-Term Stock Exchange
- By Alex Gaw December 19, 2022
Twilio, the San Francisco-based provider of a customer engagement platform, is voluntarily delisting its Class A common stock from the Long-Term Stock Exchange (LTSE), the company said in an announcement on December 9. Dual-listed on both the...
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CX Innovators: KV Dipu, Bajaj Allianz
Bajaj Allianz, a general insurance and life insurance company doing business in India, is a joint venture between Allianz SE, a leading global insurance company based in Munich, Germany, and Bajaj Finserv Limited, a diversified financial services...
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Xref Buys Voice Project for Hire-to-Retire Solution; New Funding for CX Startups
- By Alex Gaw December 6, 2022
HR Tech Firm Xref Acquires Employee Engagement Outfit Voice Project Sydney, Australia-based HR tech platform provider Xref has acquired fellow Australian and employee engagement technology company Voice Project in a move that will enable the...
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Goodera, Revuze, and Optiwise.ai Raise Fresh Capital; Hotjar Acquires PingPong
- By Alex Gaw November 30, 2022
Goodera Raises $10 Million to Scale Employee Volunteering Mission Goodera, the provider of technology-based services aimed at enhancing corporate social responsibility programs, recently raised $10 million in Series A funding as part of the...
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