Sprinklr’s Doug Balut Recognized as 2022 CRN® Channel Chief
- February 9, 2022
NEW YORK, NY — February 9, 2022 – Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that CRN®, a brand of The Channel Company, has named Sprinklr...
Read MoreTELUS International Celebrates One Year as a Public Company
- February 7, 2022
VANCOUVER, British Columbia–(BUSINESS WIRE)–TELUS International (NYSE and TSX: TIXT), a digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and…
Read MoreTrustpilot vows to increase legal action against businesses repeatedly misusing reviews and undermining consumer trust
- February 4, 2022
LONDON – February 4, 2022 – Leading reviews platform Trustpilot today announces plans to step up enforcement against businesses who repeatedly break the rules by soliciting fake and misleading online reviews. The approach will see…
Read MoreInfovista launches 360° Assurance solutions to deliver predictive, real-time and ubiquitous customer experience assurance across any operator’s entire network
- February 3, 2022
Paris, France – February 3rd, 2022 – Infovista, the global leader in network lifecycle automation (NLA), today announced its 360° Assurance set of solutions to support predictive, real-time and automated customer experience…
Read MoreInformatica Announces New PoD in UK to Support Growing Demand for Data Sovereignty
- February 3, 2022
LONDON, Feb. 3, 2022 /PRNewswire/ –Informatica (NYSE: INFA), the enterprise cloud data management leader, today announced that it is expanding the availability of its Intelligent Data Management Cloud (IDMC) in the EMEA region…
Read MoreeGain Knowledge Hub receives ServiceNow Built on Now certification
- February 3, 2022
Sunnyvale, CA (February 03, 2022): eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that the integration of eGain Knowledge Hub™, its award-winning solution…
Read MoreKörber to Leverage 3CLogic Voice Solution Globally
- February 3, 2022
ROCKVILLE, Md.–(BUSINESS WIRE)–3CLogic, the leading voice-enabling and cloud contact center platform solution for ServiceNow®, today announced the recent selection of its platform by Körber Business Area Pharma, the world’s…
Read MoreNICE Expands Partnership with Google, Adding CXone to the Chrome Enterprise Recommended Program
- February 3, 2022
HOBOKEN, N.J.–(BUSINESS WIRE)–NICE (Nasdaq: NICE) today announced the expansion of its partnership with Google and the optimization of CXone, the world’s #1 cloud native customer experience platform, for Chrome OS. Joining Google’s Chrome…
Read MoreMedallia Zingle Brings Real-Time Guest Engagement Platform to More Than 1,000 Hyatt Properties Globally
- February 3, 2022
SAN FRANCISCO–(BUSINESS WIRE)–Medallia, Inc., the global leader in customer and employee experience, today announced that more than 1,000 Hyatt properties will deploy Medallia Zingle’s messaging platform. Hyatt, a Medallia customer since…
Read MoreInternational kitchen provider Kvik selects Agillic and Tealium to optimise its customer journey
- February 3, 2022
Press release, Copenhagen, 3 February 2022 Danish kitchen provider Kvik is cooking up a new marketing plan to boost expansion across its thirteen regions of operation. To support this…
Read MoreeGain reports record revenue in second quarter of fiscal 2022, up 20% year over year, and raises revenue guidance for full fiscal year
- February 3, 2022
Sunnyvale, CA (February 3, 2022) – eGain (NASDAQ: EGAN), a leading cloud platform provider of customer engagement automation, today announced financial results for its fiscal 2022 second quarter ended December 31, 2021. “Strong…
Read MoreISC-CX Becomes the Official Feedback Partner of Poke House
- February 3, 2022
MUNICH, GERMANY (PRWEB) FEBRUARY 03, 2022 ISC-CX, the leading provider of customer experience programs worldwide for over 20 years, announced today that Poke House selected ISC-CX as their digital customer experience company of choice. Poke…
Read MoreNICE Expands Partnership with Google, Adding CXone to the Chrome Enterprise Recommended Program
- February 3, 2022
HOBOKEN, N.J.–(BUSINESS WIRE)–NICE (Nasdaq: NICE) today announced the expansion of its partnership with Google and the optimization of CXone, the world’s #1 cloud native customer experience platform, for Chrome OS. Joining Google’s Chrome…
Read MoreLumApps to Expand its Employee Experience Platform with Acquisition of HeyAxel
- February 3, 2022
LumApps, a leading Employee Experience Platform, today announced that it has signed an agreement to acquire HeyAxel, a powerful no-code HR automation and employee onboarding solution. The acquisition builds upon LumApps’ continued growth and…
Read MoreSalesforce Announces Timing of its Fourth Quarter and Full Year Fiscal 2022 Results Conference Call
- February 3, 2022
SAN FRANCISCO–(BUSINESS WIRE)– Salesforce (NYSE: CRM), the global leader in CRM, today announced that its fourth quarter and full fiscal year 2022 results will be released on Tuesday, March 1, 2022, after the close of the market. The company will…
Read MoreAlterna CX Welcomes Customer Experience Authority Don Peppers to its Advisory Board
- February 3, 2022
Claymont, Delaware–(Newsfile Corp. – February 3, 2022) – Customer experience (CX) authority Don Peppers has joined the Advisory Board of Alterna CX, a company recognized for its AI-based solutions for companies seeking to track, measure, manage…
Read MoreZoho Workplace Touts Consecutive Years of Exceptional Growth and Record Migrations from Competitor Suites
- February 3, 2022
Austin, Texas, Feb. 03, 2022 (GLOBE NEWSWIRE) — Zoho Corporation, a global technology company offering the most comprehensive suite of business software applications in the industry, today announced that its cloud office and…
Read MoreNextiva and Five9 Partnership Gains Momentum Driven by Strong Demand to Connect Customer Touch Points
- February 3, 2022
SCOTTSDALE, Ariz.–(BUSINESS WIRE)–Nextiva, a leading cloud communications company, today announced strong customer demand for its integrated contact center offering with Five9, which demonstrates the surge in interest for bringing unified…
Read MoreMomentive Files Investor Presentation Outlining Significant Opportunities for Accelerated Growth and Value Creation through Combination with Zendesk
- February 3, 2022
SAN MATEO, Calif., Feb. 03, 2022 (GLOBE NEWSWIRE) — Momentive Global (NASDAQ: MNTV), an agile experience management company (formerly SurveyMonkey), today announced that it has filed an investor presentation with the Securities and Exchange…
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