Building the World's Largest Community of CX Professionals

Learn More

Sprint: Transformation of Care and Commerce Functions Has Reduced Costs and Improved Customer Experience

Sprint (the fourth largest CSP in the USA) was under pressure to improve its customer experience and reduce the cost of operations. Sprint’s transformation of commerce and care functions has improved customer experience and architectural...

Read More

Customer Experience vs. Customer Engagement

This Dash Research Infographic provides an examination of Customer Experience vs. Customer Engagement.

Read More