Search

UK’s Rapid Delivery Grocery Service, Weezy, Selects mParticle to Map the Customer Journey

From Bananas and Baby Food to Biscuits and Bubbly: mParticle Customer Data Infrastructure to Support a Rewarding Customer Experience from Order to Delivery

NEW YORK, Nov. 8, 2021 /PRNewswire/ — mParticle, the largest independent Customer Data Platform, today announced that Weezy, a revolutionary grocery service in the UK that delivers quality products in minutes, has selected mParticle as its customer data infrastructure. Weezy will deploy mParticle across its iOS and Android apps to improve customer data quality, connect high-quality data to different tools, and deliver personalized marketing to customers.

With over 2,000 carefully curated products delivered to thousands of customers each day, Weezy needed customer data infrastructure to ensure its marketing tools had consistent data. With mParticle, Weezy can now use its full set of marketing tools with confidence and map out the customer journey more accurately.

“Our mission at Weezy is to introduce people to a better, more convenient way to shop, delivering carefully curated, local groceries – in minutes,” said David Kovacs, Head of Acquisition at Weezy. “We aim to ensure that each piece of communication brings value to our users, and clean data is key for us to take creative interactions with customers to the next level. After a thorough evaluation of the customer data platform market, we selected mParticle as our customer data infrastructure to ensure data quality and power all of the tools we rely on to deliver exceptional service to our customers.”

For a rapidly growing company in a highly competitive market, being able to quickly access high-quality data and understand the customer journey is imperative. mParticle enables Weezy to capture information from all of its customer touchpoints and construct a complete view of its customers while also reducing the amount of time app developers need to spend managing third-party vendor SDKs.

“Customer data infrastructure unlocks a multitude of possibilities across the organization,” said Karen Gallantry, general manager at mParticle. “Everything a team like Weezy does, from marketing to customer interactions via their mobile app, becomes much easier with customer data infrastructure at the foundation. With mParticle, Weezy can ensure the customer experience lives at the heart of its grocery service business.”

About mParticle
mParticle makes it easy to holistically manage customer data along with the entire product and customer lifecycle. Teams across companies like Starbucks, NBCUniversal, Spotify and Airbnb use mParticle to deliver great customer experiences and accelerate growth. We simplify customer data infrastructure resulting in cleaner code, improved site and app performance, less maintenance and reclaimed engineering time. mParticle, founded in 2013, is headquartered in New York City with offices in San Francisco, Seattle, Sydney, and London.

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

She brings more than 20 years of experience in technology research and marketing; prior to her current role, she was a Research Analyst at Omdia, authoring market and ecosystem reports on Artificial Intelligence, Robotics, and User Interface technologies. Sherril was previously Manager of Market Research at Intrado Life and Safety, providing competitive analysis and intelligence, business development support, and analyst relations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

SHARE:

Latest Insights:

T-Mobile Raises 2024 Guidance Driven by Q1 2024 Service Revenue, Profitability, and High-Speed Internet Breakthroughs Plus Record Low Postpaid Phone Churn
The Futurum Group’s Ron Westfall and Daniel Newman examine T-Mobile’s Q1 2024 results and why they expect T-Mobile to fulfill its raised 2024 guidance as the company is outperforming its rivals across important mobile network service categories.
Generative AI-Powered Workflows Are Helping to Fuel Performance Across All Key Business Areas
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover ServiceNow’s Q1 2024 earnings and discuss how the company has successfully leveraged generative AI across its platform to drive revenue growth.
A Game-Changer in the Cloud Software Space
The Futurum Group’s Paul Nashawaty and Sam Holschuh provide their insights on the convergence of IBM, Red Hat, and now potentially HashiCorp and the compelling synergy in terms of developer tools, security offerings, and automation capabilities.

Latest Research:

In our latest Research Brief, The Case for Integrated Building Management: Achieving Operational Efficiency with Honeywell Enterprise Buildings Integrator, done in partnership with Honeywell, we analyze Honeywell’s EBI solution and how it addresses key customer pain points.
In this white paper, Operationalizing the Circular Economy: How HP is Reinventing Sustainability for the Tech Sector, you will learn the five fundamental challenges standing in the way of this transition, and how to address them.
Our latest research report, Endpoint Security Trends 2023, digs into modern attack techniques and how IT and security practitioners can most effectively respond and react, grounded in quantitative survey feedback.