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Communications Platform-as-a-Service provider collaborates with IBM to add voice capabilities in its intelligent virtual agent
Virtual Agents Will Operate Together with Human Operators for Quicker Response Times
Vantage Circle, a simple and AI-empowered employee engagement solution, announced a strategic partnership with JazzHR, the leading recruiting software provider.
Experience optimization platform honors leading brands and partners in its global network that are setting the gold standard for personalization.
InMoment bolsters set of customer experience management (CXM) solutions with latest acquisition adding robust natural language processing (NLP), and machine learning (ML) to InMoment’s XI Platform
Keynoted by bestselling author Scott Galloway, Opticon21 will address how organizations can adapt to change to reach their potential, drive outcomes and deliver excellent digital experiences
NICE’s Enlighten AI recognized for predictive and behavioral AI insights that deliver competitive and measurable real-world results
Americans’ employment situations and attitudes are being shaped by changing workplace policies and the Delta Variant.
Continued Upward Momentum Fueled by Ongoing Strength in E-Commerce and Businesses’ Increased Need for Digital Experiences that Drive Customer Conversion