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Latest Emplifi Voice of Customer innovative features brings Decision AI and updated survey frameworks that offer valuable insights on campaign performance, product trends, and more.
Applying decades of experience and lessons learned, NTT DATA shares vision to empower clients and employees for a more sustainable future
CX Leaders Are More Attractive to Investors
Coveo continues to expand its AI-powered commerce search, recommendations and discovery with deep online retail merchandising and personalization tools • Continues to strengthen its leadership as the relevance cloud using AI to power engaging experiences across commerce, service, support, and digital workplace solutions • Deepens retail and commerce expertise, and European presence
Failure of Customer Care to Resolve Issues Is the Leading Cause of Negative CX
A wide footprint and expansive solution portfolio help the company address evolving customer requirements in a diverse market
Global Reachâ„¢ Cloud Infrastructure Provides Canadian Organizations with High Quality Connectivity and Reliability
The company’s Autumn Innovation Release includes a new no-code chatbot offering, modern & secure messaging enhancements, and the first-ever Zoom integration for enterprise communities