Search

EX-Related Research from Aceup, Qualtrics, and isolved

Development, Collaboration, and Manager Stress Are Key Themes Revealed in Research Studies

Employee experience research studies

Aceup: Disconnect Between Leaders and Employees

Aceup recently released research indicating a disconnect between executives’ views on leadership, career path, and collaboration versus employees’ opinion on those topics. More than 600 leaders from C-level to individual contributors were surveyed.

Seventy-four percent of executives reported that they think they are inspiring employees, while only 27% of individual contributors agreed. Career path was another area where executives and individual contributors were not in agreement. While 66% of senior leaders said their company has clear career paths for everyone, 35% of individual contributors agreed. Additionally, individual contributors are 27% less likely than senior leaders to agree that there is good collaboration between their teams and departments.

Other themes that emerged were the need for human-centered leadership, soft skills development, and coaching. Over half of all respondents agreed that leading with compassion and being people-centric was important right now, but only 33% strongly agreed that people managers are well-equipped to lead in the future of work. Fifty-four percent of the employees surveyed said strong soft skills were needed for success and would ideally be part of upskilling workers to prepare them for new roles within the company. Coaching was also identified as an area for improvement. Only 35% of companies provide a formal, ongoing leadership coaching program for all employees, and 18% offer no coaching to help employees build leadership abilities.

isolved: Voice of the Workforce 2022-23

isolved has released data on reasons employees are engaging, leaving, or staying with employers. More than 1,000 full time employees were surveyed across regions and varying industries in the United States. Topics includerecruitment, onboarding, technology, culture, engagement, and support. Some key findings include:

  • Technology is key to employee experience (EX). Most employees (82%) feel like they have the right technology to do their jobs effectively. For the 19% who said they did not, a single system for all work functions was identified as what is most needed. This was followed by a request for role-specific technology and collaboration tools.
  • The onboarding experience is important. Fifty-one percent of respondents said they have been tempted to leave a new job because of a negative onboarding experience.
  • Twenty-one percent of employees do not feel their employers support their professional development and 45% would like career pathing to be offered.
  • When asked what employers could improve upon to better support mental health, paid mental health days and flexible work arrangements topped the suggestions.

Related article: Smaller Companies Look for Ways to Support Positive Employee Experience

Qualtrics: Managers Feeling Pressure for Results and Visibility

New research from Qualtrics reports that managers are feeling more pressure to produce results than they did a year ago. Forty-three percent of managers and 41% of senior leaders report feeling this way. In addition, with the move to remote/hybrid working, managers are feeling the need to be more visible to leadership, regardless of accomplishments.

Managers are often being put in a tough position, having to implement return to office policies that might be unpopular. “Companies simply cannot take their managers for granted. They carry an increasingly heavy load and are the connective tissue that holds an organization together, especially during times of uncertainty and change,” says Qualtrics Chief Workplace Psychologist Dr. Benjamin Granger. “As we learned during the pandemic, it is essential that we care for our caregivers, and that applies in the workplace as well. Every company needs to be tuned in to how their people leaders are really doing and identify ways to directly support them.”

This added stress may result in potential churn at management levels. According to the data, managers and senior leaders are more likely to look for a new job in the next six months than individual contributors and C-suite leaders.

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

She brings more than 20 years of experience in technology research and marketing; prior to her current role, she was a Research Analyst at Omdia, authoring market and ecosystem reports on Artificial Intelligence, Robotics, and User Interface technologies. Sherril was previously Manager of Market Research at Intrado Life and Safety, providing competitive analysis and intelligence, business development support, and analyst relations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

SHARE:

Latest Insights:

Zoom’s AI-Driven Innovations, Announced at Enterprise Connect 2024, Are Set to Shape the Future of Collaborative Technology with Enhanced User Experiences
Craig Durr, Practice Lead, Workplace Collaboration at The Futurum Group, delves into Zoom's strategic AI enhancements at Enterprise Connect 2024, highlighting their potential to redefine collaborative experiences.
Dialpad and T-Mobile Continue to Combine the Benefits of T-Mobile’s Nationwide 5G SA Network with Dialpad’s AI-enabled Solutions and Innovations
The Futurum Group’s Ron Westfall assesses how combining Dialpad’s new AI suite with T-Mobile’s 5G standalone network lets organizations perform smarter and seal deals faster through real-time insights from Dialpad capabilities such as Ai Recaps.
An Assessment of The Key MWC24 Takeaways Across the Cloud and Telcos Highlighted by Red Hat, Google Cloud, VMware, and HPE Partnerships with Key Telcos
The Futurum Group’s Ron Westfall and Tom Hollingsworth review the top cloud and telco takeaways from MWC 2024 consisting of Red Hat and Tech Mahindra’s hybrid cloud alliance advances, Red Hat and NTT in collaboration with NVIDIA and Fujitsu readying real-time AI analysis at the edge across IOWN environments, Telkomsel selecting Google Cloud to boost operations and products with GenAI, VMware looking to assure the DISH Wireless Open RAN build, and TELUS enlisting HPE servers to complete its Open RAN mission.

Latest Research:

The Futurum Group’s latest research report, DORA Compliance and Resiliency for the Mainframe: Proactive Strategies for Operational Continuity, completed in partnership with BMC Software, delves into the intricacies of operational resilience within the context of DORA. It examines the impact of DORA regulations on mainframe operations and provides proactive strategies for organizations to achieve compliance while maintaining operational continuity.
In our latest research brief, Revolutionizing Conference Spaces: Embracing Multi-Camera Solutions for High-Impact Spaces, done in partnership with Crestron, delves into the transformative power of multi-camera solutions in high-impact spaces, ensuring every remote or in-person participant is fully engaged and connected.
The Futurum Group’s latest research brief, Future-Proof Your Linux on Z and LinuxONE Infrastructure with Velocity Software: Insights into Performance Management and Modernization, we explore the benefits of advanced management tools tailored to enhance operational efficiency, system reliability, and overall performance.