Customer Wins for Medallia, ASAPP, NICE, SIS, and RingCentral
By Alex Gaw August 17, 2022
Medallia is Platform of Choice for Jewelry Brand Uncommon James Global CX and employee experience (EX) solutions provider Medallia has been chosen as the experience management platform for Uncommon James, the jewelry and home goods brand...
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Leading Organizations Chose Qualtrics in Q2, Aiming for Enhanced Experiences
- By Alex Gaw August 15, 2022
Organizations across various fields of specialization partnered with Qualtrics in the second quarter of 2022, deploying Qualtrics solutions in pursuit of a broad range of goals tied to the creation of exceptional experiences and the achievement of...
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Customer Wins for Amperity, Medallia, 3CLogic, mParticle, and SugarCRM
- By Alex Gaw August 8, 2022
Amperity to Boost Personalized Shopping Experiences for alice + olivia Amperity, the Seattle-based provider of an enterprise customer data platform (CDP) for consumer brands such as Alaska Airlines and Kroger, has been selected by alice +...
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Customer Wins for SugarCRM, MoEngage, AskNicely, Talkdesk, and Redpoint Global
- By Alex Gaw July 29, 2022
SugarCRM Partners with Funds2Orgs in Shoe Drive and Entrepreneurship Mission SugarCRM, the Silicon Valley-based provider of a customer relationship management (CRM) system, is teaming up with Funds2Orgs in its mission of putting shoes on the...
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DXC Technology Signs Major Deal with Manchester United
- By Alex Gaw July 11, 2022
DXC Technology, the global IT services and consulting firm based in Ashburn, Virginia, has signed a major multiyear agreement to be the digital transformation partner of UK Premier League football club Manchester United. As the club turns to...
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Customer Wins for Genesys, MoEngage, Lexer, ISC-CX, and Qualtrics
- By Alex Gaw July 7, 2022
The customer wins in this roundup involve big names like Shell, Qualtrics, and ISC-CX, as well as other international entities, such as the Indian Hotels Company Limited, PassTo from the UK, and Lexer and the Cotton On Group from Australia. All the...
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Customer Wins for ISC-CX, Workato, Vonage, SMG, and Adobe
- By Alex Gaw June 22, 2022
The customer wins in this roundup include some big names: Adobe, The Home Depot, Foot Locker, ISC-CX, and Vonage, among others. But regardless of the size or status of the collaborating companies, the partnerships have all proven valuable, yielding...
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Latest Customer Wins for Vonage, PowerReviews, SMG, NICE, and Oracle
- By Alex Gaw June 10, 2022
Successful CX is not confined to any single industry but cuts across a diverse array of fields, as can be seen in this latest customer wins roundup. The industries represented here include insurance, grocery, off-price retail, healthcare...
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Customer Wins for Qualtrics, Kibo, NICE, Algolia, and Alvaria
- By Alex Gaw June 6, 2022
In this roundup, what stands out is the often-multinational nature of CX partnerships and collaborations. And rightfully so, given that CX is an area of global relevance and interest, universal in application and recognition. Of the 10 companies...
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Customer Wins: HappyOrNot, Emplifi, Avtex Solutions, Satisfyd, and 3CLogic
- By Alex Gaw May 23, 2022
This new roundup of customer wins includes two automotive-related success stories from overseas: the collaboration between Finnish terminals manufacturer HappyOrNot with Lexus Manila in the Philippines, and the partnership of Ohio software firm...
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Qualtrics Introduces Employee Experience ID and Employee Journey Analytics
- By Alex Gaw May 20, 2022
Qualtrics, the provider of a cloud-based subscription software platform for experience management, announced two recent additions to a core experience module aimed at helping companies better understand the full employee journey, with the twin...
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New Customer Wins for Five9, ActionIQ, Vonage, Qualtrics, and Medallia
- By Alex Gaw May 10, 2022
The biggest win in this new roundup of customer success stories is the deal that Five9 secured with a yet unidentified global health conglomerate, reportedly worth some $40 million yearly. But the four other successful partnerships highlighted in...
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