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CX acquisitions and funding news

STG, Momentive, Zendesk, and Capillary Tech in M&A and Funding News

Investor Consortium Completes Acquisition of Momentive Global An investor consortium led by Symphony Technology Group (STG) has completed the acquisition of Momentive Global, the maker of the survey platform SurveyMonkey, in an all-cash...

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CX acquisitions and funding news

CX M&A and Funding News on Edenred, Enghouse, Axim, HelloTeam, and Kustomer

Edenred Acquires Reward Gateway for £1.15 Billion France-based employee fintech firm Edenred has acquired Reward Gateway, an employee engagement company headquartered in Boston, for £1.15 billion ($1.39 billion) from funds managed...

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CX acquisitions and funding news

New Acquisitions for Interact, Edenred, Nextiva, and Capillary; Funding for Savio

Interact Software Acquires Sideways 6 to Boost Employee Engagement Intranet solution provider Interact Software is acquiring Sideways 6, the software company that harnesses employee ideas to help companies increase employee engagement. Financial...

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CX acquisitions and funding news

M&A News: Qualtrics, Momentive Are Acquired; Amelia Gets Funding; Keap Buys The Factory

Silver Lake, CPP Investments Acquire Qualtrics for $12.5 Billion Qualtrics, the inventor of the experience management category in customer relations, is being acquired by global technology investment firm Silver Lake, in partnership with Canada...

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CX startup funding

New Funding for Typeface, IrisCX, Bonusly, and Bright Software

Typeface Surfaces with $65 Million in Funding Typeface, the San Francisco-based startup developing a generative AI application for enterprise content creation, emerged from stealth with an oversubscribed $65 million round in venture equity...

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CX funding and M&A announcements

New Funding for Workday Ventures, Ushur, OneSignal, and Cleary

New CX-related venture fund, startup investment, and acquisition news from several key players in the CX/EX technology ecosystem.

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CX acquisitions and funding news

New Funding for Beaconstac, Akia, and Inbenta

New CX sector acquisitions and funding news: Beaconstac, Akia, Inbenta, Capacity, Textel, PartnerHero, and SupportOps.

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CX acquisitions and funding news

New Funding for MessageGears, 15Five, Darwin CX, and Chattermill

MessageGears Receives $62 Million MessageGears, the provider of a customer engagement platform for consumer brands, recently completed a $62 million growth financing round led by Long Ridge Equity Partners, with participation...

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CX acquisitions and funding news

Xref Buys Voice Project for Hire-to-Retire Solution; New Funding for CX Startups

HR Tech Firm Xref Acquires Employee Engagement Outfit Voice Project Sydney, Australia-based HR tech platform provider Xref has acquired fellow Australian and employee engagement technology company Voice Project in a move that will enable the...

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CX funding news

New Funding Activity for Bloomreach, Klaus, and Ovation

Bloomreach Secures $30 Million Credit Facility   Software developer and customer journey orchestrator Bloomreach has entered into a $30 million, three-year credit facility with J.P. Morgan. The $30 million base facility includes a debt...

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CX mergers acquisitions and funding

Sitel Ends Merger Talks with Majorel, Plus Other M&A and Funding News

Sitel and Majorel Discontinue Merger Talks The Sitel Group and Majorel have formally ended discussions on a proposed merger, the two companies announced on their respective websites. Despite what both companies described as due diligence being...

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Customer experience acquisitions and funding news

M&A/New Funding Activity for Thoma Bravo, Gorgias, Flip, Netigate, and Medallia

Ping Identity to Be Acquired by Thoma Bravo for $2.8 Billion Ping Identity, the Denver, Colorado-based provider of intelligent identity solutions for the enterprise, has entered into a definitive agreement to be acquired by prominent private...

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Latest Research

Employee Experience

Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies

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CX in the Healthcare Industry

Patient Experience Management and Patient Engagement: Best Practices, Key Market Trends, Case Studies, and Market Forecasts

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CX Market Forecasts

Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience

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