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AI-powered virtual assistant

Nexthink Assist Launched to Support Digital Employee Experience

The News: Digital employee experience (DEX) management provider Nexthink has introduced Nexthink Assist, a virtual assistant that leverages AI to help resource-constrained and overloaded IT teams address problems faster and more easily. This new...

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Employee Experience Symposium 2023

May 17-18, 2023, San Francisco, CA
Industry Events HR Exchange Network

Digital Employee Experience & Engagement

June 6, 2023, Virtual
Industry Events Strategy Institute

6th Annual Employee Experience Summit

June 20-21, 2023, Toronto, Ontario, Canada

Customer & Employee Experience Forum UK

March 23, 2023, London, United Kingdom
State of the employee experience market

Employee Experience in 2023

The excitement that has grown around the idea of employee experience (EX), the technologies that support positive EX, and the initial stories of success were spurred by the massive shifts caused by the Covid-19 pandemic. These shifts have been...

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Employee Experience trends report

Qualtrics Releases Employee Experience Trends Report

According to the newly released 2023 Employee Experience Trends report published by Qualtrics, employees are craving stability and security in the face of challenging economic times. This need is at odds with employees reporting worsening work-life...

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Employee Experience

Employee Experience Technology Adoption Is Being Driven by Pandemic Recovery and Workforce Instability

The massive shifts caused by the Covid-19 pandemic have been deeply felt across all industries and at every department level within business-to-consumer (B2B) and business-to-business (B2B) companies. The effect on the global workforce has been...

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Employee Experience

Employee Experience

Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies

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Candidate experience

Candidate Experience Is an Important Pre-Employee Experience

An employee’s journey with a company can be highly variable in terms of both duration and quality. In the past, it had been thought that an employee’s journey with a company started when they accepted a job offer and was onboarded. However, an...

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Employee wellbeing and employee experience

Focus on Wellbeing Is Core to Employee Experience

The massive shifts caused by the Covid-19 pandemic have been deeply felt across all industries and at every department level within B2C and B2B companies. The effect on the global workforce has been profound, with companies around the world...

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Digital employee experience

Digital Experience, AI, and Automation Are Critical to the Overall Employee Experience

Partially due to remote working trends and partially due to heightened employee expectations, there is a need for companies to review their employees’ day-to-day digital experiences and the technologies that may be causing them friction, which...

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Latest Research

Employee Experience

Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies

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CX in the Healthcare Industry

Patient Experience Management and Patient Engagement: Best Practices, Key Market Trends, Case Studies, and Market Forecasts

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CX Market Forecasts

Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience

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