Nexthink Assist Launched to Support Digital Employee Experience
- By Sherril Hanson May 31, 2023
The News: Digital employee experience (DEX) management provider Nexthink has introduced Nexthink Assist, a virtual assistant that leverages AI to help resource-constrained and overloaded IT teams address problems faster and more easily. This new...
Read MoreEmployee Experience Symposium 2023
May 17-18, 2023, San Francisco, CADigital Employee Experience & Engagement
June 6, 2023, Virtual6th Annual Employee Experience Summit
June 20-21, 2023, Toronto, Ontario, CanadaCustomer & Employee Experience Forum UK
March 23, 2023, London, United KingdomEmployee Experience in 2023
- By Sherril Hanson January 9, 2023
The excitement that has grown around the idea of employee experience (EX), the technologies that support positive EX, and the initial stories of success were spurred by the massive shifts caused by the Covid-19 pandemic. These shifts have been...
Read MoreQualtrics Releases Employee Experience Trends Report
- By Sherril Hanson November 21, 2022
According to the newly released 2023 Employee Experience Trends report published by Qualtrics, employees are craving stability and security in the face of challenging economic times. This need is at odds with employees reporting worsening work-life...
Read MoreEmployee Experience Technology Adoption Is Being Driven by Pandemic Recovery and Workforce Instability
- October 10, 2022
The massive shifts caused by the Covid-19 pandemic have been deeply felt across all industries and at every department level within business-to-consumer (B2B) and business-to-business (B2B) companies. The effect on the global workforce has been...
Read MoreEmployee Experience
Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies
Read MoreCandidate Experience Is an Important Pre-Employee Experience
- By Sherril Hanson September 27, 2022
An employee’s journey with a company can be highly variable in terms of both duration and quality. In the past, it had been thought that an employee’s journey with a company started when they accepted a job offer and was onboarded. However, an...
Read MoreFocus on Wellbeing Is Core to Employee Experience
- By Sherril Hanson September 19, 2022
The massive shifts caused by the Covid-19 pandemic have been deeply felt across all industries and at every department level within B2C and B2B companies. The effect on the global workforce has been profound, with companies around the world...
Read MoreDigital Experience, AI, and Automation Are Critical to the Overall Employee Experience
- By Sherril Hanson August 16, 2022
Partially due to remote working trends and partially due to heightened employee expectations, there is a need for companies to review their employees’ day-to-day digital experiences and the technologies that may be causing them friction, which...
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Employee Experience
Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies
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Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Data Platforms, Customer Insights & Feedback, and Employee Experience
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